Service needs your team
Taking calls draws attention away from diners.
← All industries
Restaurants
Keep service flowing. Keep callers heard.
During a busy service, your team belongs on the floor. SB Voice can collect table requests, share approved opening hours, and route larger inquiries to your staff.
Reservation requestsHours and locationMenu FAQsLarge-party callbacks
The everyday challenge
The phone rings when you’re busiest.
The dinner rush is also when guests reach for the phone.
Reservation details get lost
Party size, timing, and contact details need a clear record.
Group inquiries need follow-up
Larger parties often need a conversation with your manager.
What it handles
Take the routine calls off your plate.
Explore sample conversations shaped around your business.
01 / Reservation requests
Collect table requests clearly.
Gather the details your host needs to confirm a reservation.
- Collect party size and preferred time
- Record guest contact details
- Leave table confirmation to your host
Olive & OakExample call
Caller
Could we get a table for four Friday evening?
SB Voice
I can pass that request to the host. What time would you prefer, and what name and callback number should I note?
Table request captured
02 / Hours and location
Answer approved everyday questions.
Help callers with hours, location, and general information.
- Use approved hours and directions
- Route menu questions your team must confirm
- Keep business information under your control
Olive & OakExample call
Caller
Where can we find your opening hours?
SB Voice
I can help with the restaurant’s approved opening information. Which day are you planning to visit?
Visitor inquiry categorized
03 / Menu FAQs
Give group inquiries a proper follow-up.
Capture event details while your team finishes service.
- Collect group size and date
- Note occasion and requirements
- Route the inquiry to your manager
Olive & OakExample call
Caller
Can you accommodate a group of twenty?
SB Voice
I can send that to the manager. What date are you considering, and how should they contact you?
Group inquiry prepared
Humans in the loop
Routine intake handled.
Your team takes it from here.
Your host confirms tables, your kitchen answers specialist questions, and your manager handles group requests. Each gets the context they need.
Explore the product →Your answers
Use approved business information for hours, services, and common questions.
Your handoff rules
Decide which requests need a person and who should receive them.
Your next step
Collect the context your team needs for a useful follow-up.
Questions
A few things you might be wondering.
How does setup work?
Startbit maps your call flow, approved answers, caller details, and handoff rules. Your team reviews the flow before a production launch.
Can it answer allergy questions?
Use your approved routing rules for dietary and allergy questions. Requests that need a reliable kitchen answer should go to your staff.
What happens when a caller needs a person?
The flow can route urgent or complex requests to the team member you choose. Your team defines the escalation rules during setup.
Can it work with our existing tools?
Startbit scopes scheduling, phone routing, and integrations with your team. The examples here demonstrate intake; live system connections depend on your implementation.
What does it cost?
The pricing page shows illustrative Launch, Connect, and Agency plans. Startbit confirms commercial terms based on your call volume, integrations, languages, and support needs.
Let your team stay on the floor.
Start with one call workflow. Startbit will help shape the intake, answers, and handoffs around your team.