Agent editor
Define the greeting, caller questions, allowed answers, and escalation rules.
Product tour
A practical voice agent workspace for approved call flows.
SB Voice is designed around controlled setup: what the agent can say, what it should collect, and when a person should take over.
Live intake previewSample conversation
Caller says
Can someone book me for Friday afternoon?
SB Voice replies
I can collect that. Which service and city should I note for the team?
Knowledge base
Turn approved service, pricing, hours, location, and policy content into call guidance.
Transfers
Set who should receive urgent, booking, lead, or support handoffs.
Post-call actions
Send structured notes with caller intent, contact details, urgency, and next step.
Analytics
Review call categories, outcomes, and where the script needs improvement.
Ask SB Voice
Use a static guide to understand use cases and pricing without reading real logs.
Demo and Ask SB Voice
Good conversations. Clear next steps.
A caller wants the earliest appointment.
Caller: Do you have Friday afternoon open?
SB Voice: I can take the request. Which service and city should I note?
Appointment request with caller details.
Ask SB Voice: Product
SB Voice answers inbound calls, asks approved questions, and prepares handoff summaries for your team.
Shape one call flow first.
Startbit can map the workflow, configure the guardrails, and tune the handoff summary before expansion.