Walk-ins need attention
A ringing phone interrupts useful conversations in store.
← All industries
Stores and showrooms
Help the shopper calling. Focus on the one in store.
Product questions, pickup inquiries, and showroom visits still need attention while you serve walk-in customers. SB Voice can organize those requests for your team.
Stock inquiriesPickup coordinationShowroom bookingsStore hours
The everyday challenge
The phone rings when you’re busiest.
Every call competes with the customer right in front of you.
Product questions need details
A model, size, or finish can change the answer.
Pickup inquiries interrupt the day
Order references and callback details make follow-up faster.
What it handles
Take the routine calls off your plate.
Explore sample conversations shaped around your business.
01 / Stock inquiries
Turn product interest into useful notes.
Gather the specifics so your team can check and respond.
- Collect model and variant details
- Record quantity or timing needs
- Leave stock confirmation to staff
Studio ShowroomExample call
Caller
Do you have that chair in a walnut finish?
SB Voice
I can ask the showroom team to check. Do you have the model name, and what number should they call you on?
Product inquiry captured
02 / Pickup coordination
Organize pickup questions.
Give the team enough context to find the order.
- Capture order reference
- Collect customer contact details
- Route the inquiry to the store team
Studio ShowroomExample call
Caller
Is my order ready to collect?
SB Voice
The store team can confirm that. What is your order reference and the name on the order?
Pickup inquiry prepared
03 / Showroom bookings
Capture showroom appointment requests.
Help shoppers arrange time with the right specialist.
- Record the project or product interest
- Capture preferred visit time
- Send an appointment note for confirmation
Studio ShowroomExample call
Caller
Can I come in to discuss a kitchen project?
SB Voice
I can take an appointment request. What day works for you, and which part of the project would you like help with?
Showroom request captured
Humans in the loop
Routine intake handled.
Your team takes it from here.
Give shoppers a clear path to an answer while your store team checks inventory, orders, and appointment availability.
Explore the product →Your answers
Use approved business information for hours, services, and common questions.
Your handoff rules
Decide which requests need a person and who should receive them.
Your next step
Collect the context your team needs for a useful follow-up.
Questions
A few things you might be wondering.
How does setup work?
Startbit maps your call flow, approved answers, caller details, and handoff rules. Your team reviews the flow before a production launch.
Does it know our live inventory?
Live inventory requires a scoped integration. The demonstration collects product inquiries for your staff to check, without claiming stock availability.
What happens when a caller needs a person?
The flow can route urgent or complex requests to the team member you choose. Your team defines the escalation rules during setup.
Can it work with our existing tools?
Startbit scopes scheduling, phone routing, and integrations with your team. The examples here demonstrate intake; live system connections depend on your implementation.
What does it cost?
The pricing page shows illustrative Launch, Connect, and Agency plans. Startbit confirms commercial terms based on your call volume, integrations, languages, and support needs.
Be there for your next shopper.
Start with one call workflow. Startbit will help shape the intake, answers, and handoffs around your team.